Maine DJ FAQ
Do you have generators and/or battery powered equipment?
Yes, Most definitely! We have a 3600 watt Gas powered generator to run a show anywhere. In a field, in the woods, on the beach, no commercial power needed. Just let us know if you need this setup when we quote you. If it is determined you need this setup after your initial quote, additional charges will apply. We also have an all battery powered ceremony system, this is included in any ceremony system quote!
Do you carry liability insurance?
This may not be required. but, If your venue or event requires an insurance certificate. This can be arranged. Contact us for further info. There would be an extra minimal charge for this (Around $75) if required. Most venues are already covered and do not need this.
Do you have backup equipment?
Yes, Most definitely! We have 3 or 4 different systems in our inventory and have backup plans for EVERY event!
Do we have to sign a contract?
Yes, all events are contracted to protect both of us.
What are your rates?
Every event is Unique. As such, Prices vary depending on the distance, needs of the client and the complexity of the event. We can say that our rates are usually lower than anyone else's for the same quoted event. If you find this to not be the case, please let us know.
Can we choose our own music?
Yes, as little or as much as you would like. We recommend that you not program EVERY song for your event, this allows flexibility for the DJ/MC to work his magic on the dance floor, read the crowd and keep everyone dancing.
Will you meet with us?
Yes. As much as needed. We can also sign the contract in person if you want.
If we hire you. What is the process?
It is a 100% online process for your convenience. First, we will email you a link to give us all the information we need to create the contract. then, we will email you a contract to be signed, once the contract is signed you will be directed to our secure payment page to pay the non-refundable deposit. Once you sign the contract and pay the deposit, You are now booked for that date. About a month before the event, I will email an invoice for the final balance. You will then have 7 days to pay. Once this is paid, I will set up a pre-event planning meeting by telephone about a week before the event to go over the final details.
What if we don't want to do everything electronically?
That's fine too. We can do everything through good old Pen, Paper and Postal Mail. I have paper copies of everything we can do online.
We inquired about a date, now we want to book, How come you are no longer available?
Often, we get several inquiries for the same date. We quote them all. When I get a notification that a client wishes to book that date, I send a contract. Once the contract is sent, the person has 3 calendar days to complete it and return the contract with the deposit. During this time, we have to wait until the 4th calendar day, and if the contract is not returned, then the date can be offered to someone else. This will go in order according to who requested the contract 1st, 2nd, 3rd, etc. Once a contract is signed by both the client and the DJ, and the deposit has been paid, then the date is considered to be booked and no more inquiries will be accepted. We try to notify when a date is no longer available to the ones who inquired, but this isn't always possible. A good rule of thumb is, unless you have returned a signed contract, accepted & signed by the DJ and have paid the deposit, do not plan on the date being yours.
Do you have reviews of your service?
Yes. I am a member of Wedding Wire & The Knot which have reviews. There are also testimonials on my website.
Do you provide references?
I understand it is important for you to be sure you are making the right choice, when hiring a DJ. For that reason, I have several testimonials from previous clients that can attest to my quality of service & Professionalism. These testimonials are published on my website and at least 2 other third party websites. To protect the privacy of past clients, it is my policy not to release their personal information to be contacted by prospective clients.
Do you allow requests at our event?
Yes, as long as you are OK with it. I have thousands of songs in my library. Alternately, I also will honor Do Not Play songs and Lists. Just let me know ahead of time.
Do you provide services for the Ceremony & Reception?
Yes, I can provide a separate PA system for ceremony music, with a wireless mic for the ceremony officiant.
Do you do any advertising at our event?
NEVER! This is YOUR event. If people want to hire me after they have seen me perform, they will ask you, or approach me at the event in private and ask for my info. So rest easy, NO ADVERTISING EVER!
Will you use venue sound equipment instead of your own if available?
Possibly. Although our preference is to use our own equipment, We may agree to the use of a venue sound system. If we do, There is a contract rider that would need to be signed, for you to agree not to hold us responsible for any technical issues that may arise through that use. Usually, if we agree to a venue sound system, the cost savings isn't that much compared to just using our system in the first place. For best results, we suggest you allowing us to use our own setup, therefore, allowing for the best possible end product.
What if we hire you and you can't make it for some reason?
We understand this concern. In all the years I have been in business we have NEVER missed an event. With that said, we understand things can and do happen beyond our control. If this happens. I network with many other local DJ's and we will make EVERY effort possible to provide a replacement DJ at no additional cost to you. If we cannot, you will be refunded ANY monies paid INCLUDING the "Non - Refundable deposit". There is an extremely slim chance that this will ever happen though.
What if you are late to my event?
We understand this concern. In all the years I have been in business we have NEVER been late to an event. With that said, we understand things can and do happen beyond our control. If this happens. We will make EVERY attempt to notify you as soon as we know of a late arrival possibility and give you the reason for the delay and the expected time of arrival. If it delays any of the events planned for the day, we will make an adjustment and refund a portion of the monies for the time of the delay, plus $100. Usually though, we arrive so early that a 10 or 15 min late arrival would not make a difference in delaying any of the scheduled events of the day. We would easily make this up during the setup time and things would start on time just the same.